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ONLINE RETURNS NOTIFICATION FORM
Please complete the Online Returns form below before you return any online purchases to Billy Lou. Please note that if you are returning a sale item you will need to confirm if it can be returned via email : shoes@billylou.com.au
You can always check our returns policy at this link : https://billylou.com.au/pages/returns
EXCHANGE
Please purchase the shoes you would like online now so there is no delay in getting them to you. Send the incorrect shoes back to us at the address below and once we receive these we can refund. Please note you are responsible for any delivery/postage costs. Please ensure you have a tracking number for any returned shoes.
REFUND
If you require a refund then please email us shoes@billylou.com.au
We can then discuss next steps.
Thanks for shopping at Billy Lou Kids Shoes.
Address :
Billy Lou Kids Shoes
Shop 2, 137 Norton Street
Leichhardt NSW 2040
